GSTC Sustainable Hospitality Course (SHC)

TGS-2024049962

What's In It For Me

This 2.5-day course is made up of a 2.5-day classroom lecture and discussion.


Participants will acquire knowledge on -

▪Sustainability terminologies and overall conceptual frameworks to apply sustainability in organizational settings

▪Application of best practices, tools and techniques to integrate sustainable practices and address sustainability gaps

Course Overview

The course will teach key industry players in the hotel and their inhouse staff about the GSTC Industry Criteria with Performance Indicators. With the aim to equip staff on best practices on sustainability actions, the course will encompass a wide range of practical and real-life hotel examples.

The course is designed for staff who interact with guests in everyday operations; it will include many practical level case studies for all staff including the management level. The case studies suggested here may act as benchmarks for practitioners and give lessons on sustainability best practices.


The Global Sustainable Tourism Council (GSTC) is a comprehensive resource for learning about tourism businesses and destinations that strive to protect and sustain the world's natural and cultural resources. 

 

Ascott Centre for Excellence (ACE) aim to provide hotels direction in navigating through their sustainability journey by working closely with GSTC to deliver practical and relatable programs. ACE endeavour to support the nation’s targets in becoming a sustainable urban destination and inspire others to act.




Training Type

Classroom, Group discussion.




Who Should Attend
  • Hotel's Heads of Departments
  • Hotel Operations Manager
  • Hotel professional driving sustainability efforts

Course Duration

2.5 days


Total Training Duration (Hour)

18-hours


Course Outline
  • Understand the roles of GSTC and the GSTC Criteria.
  • Learn about and discuss relevant sustainability issues and tourism trends.
  • Understand about the focus of the Sustainability Hotel course.
  • Understanding the important aspects when hotels consider sustainability issues.
  • Become familiar with the Sustainable Management System with a focus on continuous improvement.
  • Become familiar with what role each department plays in the forming of a Sustainable Management System.
  • Become familiar with reporting, communications, accurate promotion and access for all.
  • Become familiar with sustainability management principles related to destinations and discuss best practices.
  • Understand issues and challenges related to the socioeconomic impacts of hotels.
  • Learn about sustainability practices that effectively address the socioeconomic impacts of hotels and how challenges are solved (for example ‘local employment’, ‘community support’).
  • Learning about how hotels can play a role in culture preservation and presentation.
  • Protecting local cultural resources.
  • Responsibly promoting and presenting cultural heritage and traditions.
  • Conserving resources and improving efficiency.
  • Reducing emissions and avoiding various types of pollution.
  • Supporting conservation and maximizing benefits for wildlife and biodiversity protection.

Certification Obtained and Conferred by

A Certificate of Completion will be conferred by GSTC.


Medium of Instruction & Trainer

Kingston Khoo


Kingston holds over 20 years of hospitality and tourism experience, a bachelor’s in technology management from Universiti Teknologi Malaysia, and is a licensed tourist guide in Malaysia.

His fervor for sustainable tourism and its role in preserving Malaysia's natural and cultural heritage, prompted him to look at tourism and hospitality marketing in a more holistic way.

He has been serving as the Group Head of Marketing at Tradewinds Hotels & Resorts and was the Director of Sales & Marketing of Mutiara Taman Negara for 6 years.

Through these roles, Kingston gained profound insights into how sustainable tourism enriches the experiences of travelers, benefits local communities, and contributes to biodiversity conservation.



Additional Notes

The Ascott Limited (Ascott) and Global Sustainable Tourism Council (GSTC) have signed a Memorandum of Understanding (MOU) to jointly train and equip industry leaders and professionals in Singapore on principles and best practices in sustainability.


Find out more here:

Media / News


  • https://www.capitaland.com/en/about-capitaland/newsroom/news-releases/international/2023/july/Ascott-furthers-partnership-with-GSTC-to-spearhead-industry-wide-training-programmes.html


  • https://www.gstcouncil.org/ascott-and-gstc-sign-mou/

Price
Course Fee Payable
Original Fee Before GST With GST (9%)
Course Fee
Subsidies Available
Corporate Pricing (Fee payable to Training Provider)
SME Before GST With GST (9%)
SME - Under Enhance Training Support for SMEs 90% $90.00 $98.10
Non-SME Before GST With GST (9%)
General Baseline Funding 70% for NON-SME $270.00 $294.30
LTVP+ $270.00 $294.30

Singaporeans / PRs are eligible for 70% Skillsfuture (SSG) Grant


Full Fee (per person): S$900

SSG Grant Amount: S$630

Fees payable after SSG grant: S$270

Fees payable after MCES/ETSS


Fees are subject to 9% GST


Baseline SkillsFuture Funding* | 70% : $630.00

Nett Fee : $270.00

9% GST : $24.30

Nett Fee Payable (incl. gst) : $294.30

 

Additional Funding if eligible under MCES** or SME*** : $180.00

Total Nett Fee Payable for MCES / SME (incl. gst) : $114.30



*Singaporeans and Singapore PRs will be eligible for up to 70% SSG funding. A minimum 6-month retention in the industry is recommended as part of the obligation for the Skillsfuture funding.

**Mid-Career Enhanced Subsidy (MCES): Singaporeans aged 40 and above may enjoy subsidies up to 90% of the course fees.

***Enhanced Training Support for SMEs: SME-sponsored employees (Singaporean Citizens and PRs) aged 21 and above may enjoy subsidies up to 90% of the course fees.

Please note that prices are subjected to change.
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