Upon successful completion of this module, participants should be able to:

• Understand the roles of the GSTC and the GSTC Criteria. Learn about and discuss relevant sustainability issues and tourism trends.
• Become familiar with sustainability management  principles and discuss best practices.
• Become familiar with sustainability management principles and discuss best practices of hotels and tour operators.
• Understand issues and challenges related to the socioeconomic impacts of hotels and tour operators. Learn about sustainability practices that effectively address the socioeconomic impacts of hotels and tour operators.
• Understand issues and challenges related to the cultural heritage and cultural heritage protection and its impacts on tourism. Learn about best practices on reducing negative impacts of tourism activities on local cultural heritage.
• Discuss the sustainability programs and formulate sustainability plan, develop action plans using the GSTC Industry Criteria and assess the effectiveness of the program by identifying gaps.
• Understand issues and challenges related to the socioeconomic impacts of tourism. Learn about sustainability practices that effectively address the socioeconomic impacts of tourism.
• Sharing of knowledge or best practices
• How to formulate sustainability plan with the integration of GSTC Destination Criteria, develop action plans, assess the effectiveness of the sustainability plan

• Company HR representatives must complete and submit a corporate registration form providing hotel and billing details, including participants' details for verification.
• Tourism professionals who attend the class, must submit an implementation plan after the course.
• ACE will follow-up with participants on the progress of the implementation 3 months after course ends.

CB Ramkumar

Program Director – South Asia

Member of the GSTC Board of Directors

CB Ramkumar (Ram) is an author, speaker, trainer, consultant and an entrepreneur. He is passionate about sustainability and has over the years acquired application knowledge in sustainable living concepts. He developed a model for sustainable living when he built and founded Our Native Village, an eco resort just outside Bangalore, in South India. Over the last decade, he has extended his expertise to sustainable living – including topics such as sustainable food, sustainable health, sustainable marketing and branding.

Ram is also a trained Climate Leader after undergoing a training programme by the Former US Vice President and Nobel laureate, Mr. Al Gore. In addition to being a regular guest faculty in colleges across India, Ram is a guest faculty for the Indian Forest Officers training programme for eco tourism for the Jungle Lodges & Resorts in Karnataka and the International Centre for Environmental Audit & Sustainable Development in Jaipur.

• Supported by Workforce Singapore (WSG)
• As part of WSG’s continuous efforts in assisting enterprises with workforce development and transformation through the acquisition of new capabilities and the proliferation of existing capabilities, the Industry Catalyst Programme (ICP) aims to develop industry and enterprise-specific interventions, to address capability gaps in support of Industry Transformation Maps (ITMs) https://www.mti.gov.sg/-/media/MTI/ITM/Lifestyle/Hotels/Hotels---STB-FactSheet.pdf
• The Hotel Industry Transformation Map (ITM), developed by Singapore Tourism Board (STB) - was launched on 21 Nov 2016 by Mr S Iswaran, Minister for Trade and Industry (Industry).
• The Hotel ITM aims to accelerate business transformation and forge a competitive industry supported by futureready workforce.

Class will be delivered face-to-face at Ascott Centre for Excellence.

Address:

Ascott Centre for Excellence

No 2 Anthony Road

Singapore 229956

Located opposite Newton Circus Food Centre

Nearest MRT: Newton Exit B (just 2 minutes walk)

Nearest Carpark: Newton Circus, just 3 minutes walk