Modules:

1. Room Reservation Operations Management (TSC Level 2)
2. Front Office Operations Managment (TSC Level 2)
3. Tourism Promotion (TSC Level 2)
4. Room Housekeeping Operations Management (TSC Level 1)
5. Sales Delivery (TSC Level 2)
6. Customer Challengers Management (TSC Level 2)

GCE N-Level with a credit in English,OR

WPLN level 4 for all 5 components (Reading, Writing, Speaking, Listening and Numeracy)

English

Learning Specialist: Ms Eve Lee, Mr Steven Tham, Ms Azlinda Azhar

A. Course Fee Funding

Baseline course fee funding are available for self-sponsored, and company sponsored Singapore Citizens and Permanent Resident 21 years old and above.

B. SkillsFuture Mid-Career Enhanced Subsidy (MCES)

MCES is provided for Singaporeans aged 40 years old and above to upskill and reskill. They will be eligible for up to 90% course fee funding for SSG-funded certifiable courses.

C. Enhanced Training Support for Small and Medium Enterprises (ETSS)

If your organisation is a Small and Medium Enterprise (SME), you will receive up to 90% course fee funding.

Eligibility criteria:

·          Your organisation must be registered or incorporated in Singapore

·          At least 30% of your organisation’s local shareholding must be held by Singapore Citizens or Singapore Permanent Residents

·          Your organisation’s employment size must not exceed 200 (at group level), OR your organisation’s annual sales turnover (at group level) must not exceed S$100 million

·          Sole proprietorships which meet all of the above criteria are also eligible

·          Non-business entities not registered with ACRA, such as VWOs and societies are eligible

D. Absentee Payroll (AP) Funding

AP funding is a grant to enterprises to defray the manpower costs incurred when you send your employees for training courses funded by SSG.

Eligibility criteria:

·          Your organisation must be registered or incorporated in Singapore

·          Non-business entities not registered with ACRA, such as VWOs and societies are eligible

·          Sole proprietorships which meet all of the above criteria are also eligible

To qualify for course fee and absentee payroll funding, your employees must meet the following criteria:

·          Must be Singapore Citizens or Singapore Permanent Residents

·          Trainee is not a full-time national serviceman

·          Courses have to be fully paid for by the employer

• Grant Validity: 2/12/2022 - 30/9/2025

• Mode of Payment: Skillsfuture Credit / Post-Secondary Education Account (PSEA -for below age 30) / PAYNOW.

• Average teacher-student ratio - 1 : 15

• Courseware: Participants will receive a copy of course materials on the first day of class

Enrollment

Upon receiving your online registration form, ACE representative will be in touch with you within 3 working days to offer further detailed information on course information, available schedule, funding eligibility, entry requirements and attend to all your queries.

A face-to-face admission interview session at our campus will then be set up at a mutually agreed schedule to ascertain suitability and to verify all relevant information, including NRIC and copies of educational certificates and CVs.

Once you are offered a training place at ACE, you must complete the enrolment process which includes, but not limited to:

• Acknowledgement of letter of confirmation
• Acknowledgement of CPE Contract
• Retain an e-copy of Student Handbook
• Complete payment

It is imperative that participants complete the program and meet all the following criteria:

• Participants are required to attain a 75% attendance before he/she is allowed to sit for Assessment.
• Participants are required to complete and submit all projects, reports and tests (if any) as part of the assessment.
• Participants are required to be Competent within 120 days of each module end dates.