Room Housekeeping Operations Management (TSC Level 1)

TGS-2022017207

Course Overview

This course is designed to provide learners with housekeeping skills (i.e. making a hotel bed, carrying cleaning services of a guestroom, and providing turn-down service etc. )

Learners will be equipped with the knowledge of using different tools / equipment and chemicals to perform cleaning tasks, as well as be trained to be security-conscious to provide privacy to in-house guests.

This course includes a practicum, offering learners an experiential understanding through hands-on practice to validate learning at an actual workplace.


Training Type

Full Time (in-person training)

Weekdays; 9am - 6pm


Mode of Assessment

Role Play, Oral Questions, Practical


Who Should Attend

Individuals who are keen to work in the housekeeping department in the hotel


Course Duration

4 Days


Total Training Duration (Hour)

21.5 hours

Training: 16 hours

Practicum: 4 hours

Assessment:1.5 hour


Dress code: Smart Casual (No slipper/sandals/singlets/shorts/bermudas/mini-skirts)


Course Outline

Unit 1: Performing Start-of-shift and End-of-shift Duties

Unit 2: Understanding Housekeeping Equipment, Chemicals and Tools

Unit 3: Performing Room Cleaning

Unit 4: Providing Basic Mini-Bar and Turndown Services

Unit 5: Becoming a Professional Housekeeper


Certification Obtained and Conferred by

Upon successful completion of the course, participants will be awarded a WSQ Statement of Attainment in this course. Participants are deemed to have successfully completed the course if they meet the required 75% attendance and competency standards.


Trainees who are Singapore Citizens and Permanent Residents can log in to MySkillsFuture portal using Singpass to download their e-Certs.


Pre-requisites
  • GCE N Level with a credit in English Language,
  • Individuals who are customer service-oriented and possess an outgoing personality
  • An admission interview session will then be set up at a mutually agreed schedule to ascertain suitability and to verify all relevant information, including NRIC and copies of educational certificates and CVs.




Medium of Instruction & Trainer

English


Learning Specialist:

  • Ms Eve Lee

Funding Information

A. Course Fee Funding

Baseline course fee funding are available for self-sponsored, and company sponsored Singapore Citizens and Permanent Resident 21 years old and above.

 

B. SkillsFuture Mid-Career Enhanced Subsidy (MCES)

MCES is provided for Singaporeans aged 40 years old and above to upskill and reskill. They will be eligible for up to 90% course fee funding for SSG-funded certifiable courses.

 

C. Enhanced Training Support for Small and Medium Enterprises (ETSS)

If your organisation is a Small and Medium Enterprise (SME), you will receive up to 90% course fee funding.

 

Eligibility criteria:

·          Your organisation must be registered or incorporated in Singapore

·          At least 30% of your organisation’s local shareholding must be held by Singapore Citizens or Singapore Permanent Residents

·          Your organisation’s employment size must not exceed 200 (at group level), OR your organisation’s annual sales turnover (at group level) must not exceed S$100 million

·          Sole proprietorships which meet all of the above criteria are also eligible

·          Non-business entities not registered with ACRA, such as VWOs and societies are eligible

 

D. Absentee Payroll (AP) Funding

AP funding is a grant to enterprises to defray the manpower costs incurred when you send your employees for training courses funded by SSG.

 

Eligibility criteria:

·          Your organisation must be registered or incorporated in Singapore

·          Non-business entities not registered with ACRA, such as VWOs and societies are eligible

·          Sole proprietorships which meet all of the above criteria are also eligible

 

To qualify for course fee and absentee payroll funding, your employees must meet the following criteria:

·          Must be Singapore Citizens or Singapore Permanent Residents

·          Trainee is not a full-time national serviceman

·          Courses have to be fully paid for by the employer


Additional Notes

Grant Validity 1/12/2022 to 30/9/2025


  • Mode of Payment Skillsfuture Credit / Post-Secondary Education Account (PSEA -for age 30 and below) / PAYNOW | Interbank transfer (for Corporate enrolments only)


  • Average teacher-student ratio - 1 : 15


  • Courseware: Participants will receive a copy of course materials on the first day of class


Enrollment

Upon receiving your online registration form, ACE representative will be in touch with you within 3 working days to offer further detailed information on course information, available schedule, funding eligibility, entry requirements and attend to all your queries.

A face-to-face admission interview session at our campus will then be set up at a mutually agreed schedule to ascertain suitability and to verify all relevant information, including NRIC and copies of educational certificates and CVs.


Once you are offered a training place at ACE, you must complete the enrolment process which includes, but not limited to:


  • Acknowledgement of letter of confirmation
  • Retain an e-copy of Student Handbook
  • Complete payment


It is imperative that participants complete the program and meet all the following criteria:


  • Participants are required to attain a 75% attendance before he/she is allowed to sit for Assessment.
  • Participants are required to complete and submit all projects, reports and tests (if any) as part of the assessment.
  • Participants are required to be Competent within 60 days of each module end dates.



Price
Course Fee Payable
Original Fee Before GST With GST (9%)
Course Fee $520.00 $566.80
Individual Pricing (Fee payable to Training Provider) Before GST With GST (9%)
Mid-Career Enhanced Subsidy for Singaporeans age 40 and above GST $52.00 $66.04
Baseline Funding for Higher Certificate Level (70% starting 01-01-2022) $156.00 $170.04
Corporate Pricing (Fee payable to Training Provider)
Non-SME Before GST With GST (9%)
MCES for Non-SME $52.00 $66.04
SME Before GST With GST (9%)
SME - Under Enhance Training Support for SMEs 90% $52.00 $66.04

Baseline SkillsFuture Funding* | 70% : $364.00

Nett Fee : $156.00

9% GST : $14.04 (W.E.F 01/01/2024)

Nett Fee Payable (incl. gst) : $170.04

 

Additional Funding if eligible under MCES** or SME*** : $104.00

Total Nett Fee Payable for MCES / SME (incl. gst) : $66.04



*Singaporeans and Singapore PRs will be eligible for up to 70% SSG funding.

**Mid-Career Enhanced Subsidy (MCES): Singaporeans aged 40 and above may enjoy subsidies up to 90% of the course fees.

***Enhanced Training Support for SMEs: SME-sponsored employees (Singaporean Citizens and PRs) aged 21 and above may enjoy subsidies up to 90% of the course fees.

 

Changes to SkillsFuture Course Fee and Absentee Payroll Funding commencing on or after 1 January 2022 will take place regardless of the enrolment date. Please contact us at support.ace@the-ascott.com on your eligibility and payable nett fee after 01 January 2022.

 

1. SkillsFuture Course Fee Funding

The revisions to course fee funding, applicable to all SSG-funded courses commencing on or after 1 Jan 2022, are as follows:

  • Baseline course fee subsides will be simplified and streamlined across Professional, Manager, Executive and Technician (PMET) and non-PMET courses, at up to 70% of course fees for courses offered by SSG-appointed CET Centres
  • Enterprises that qualify for SSG’s enhanced subsidy schemes (SkillsFuture Mid-career Enhanced Subsidy and Enhanced Training Support for Small and Medium Enterprises (SMEs)) will receive an enhanced subsidy of up to 20%-points above the baseline course fee subsidies.

 

2. Absentee Payroll Funding

With effect from 1 Jan 2022, SSG will introduce a fixed Absentee Payroll (AP) rate at $4.50 per hour. And set a $100,000 cap on the maximum AP funding each organisation can claim each calendar year to ensure that the benefits are more evenly distributed across companies.

 

The revisions are summarised here: https://www.myskillsfuture.gov.sg/content/portal/en/career-resources/career-resources/education-career-personal-development/skillsfuture-funding-changes.html

 

Please note that prices are subjected to change.
Back to Catalogue →
Next Available Schedules
Available Seats:
Course Name:
Category:
Delivered By:
Trainer:
Venue:
Language:
Session Dates:

Registration Date:
From To